Instrument ManagerTM
Achieve your lab’s full potential with the industry’s most-used middleware platform for unrestricted connectivity, unlimited scalability, and centralized workflow management.
Data Innovations Support
At Data Innovations, your success is our most important priority. We offer Customer Support, Technical & Professional Services, and Enterprise Sustainment Services.
Support
Customer Support
Designed to be your first line of defense for common technical issues or system “breaks”, the DI Customer Support team aspires to deliver gold standard service.
How to contact Customer Support:
Support
Technical & Professional Services
From implementations to operational enhancements, our TPS team is here to reduce your lab’s workload while maximizing productivity, patient safety, and compliance.
How to contact Services:
- How to contact Services:
New Services: northamerica-sales@datainnovations.com - For ongoing Services, contact your TPS representative
- View our training offerings
Support
Enterprise Sustainment
Our Enterprise Sustainment package offers a single point of contact for all support escalations, system assessments and configurations, AV workflow maintenance, site-specific training, and much more.
How to contact Customer Success:
- CustomerSuccess@datainnovations.com
- For ongoing Enterprise Sustainment: Contact your dedicated CSM representative
