Instrument Manager Daylight-Saving Time Guidance for IM Versions 8.07 and Higher
Changes to Data Innovations Microsoft Security Patch Testing Policy
December 11, 2023 Effective January 2024, Data Innovations (“DI”) will no longer post the Microsoft® Operating System (“OS”) patch updates to the My DI Community or the Customer Web Portal. Instead, we will immediately post and inform our business partners and customers about any discovered or reported known issues identified with...
Instrument Manager™ versions 8.16.20 and older will reach End of Maintenance (EoM) and End of Sale (EoS) on February 1, 2024.
October 23, 2023 Data Innovations® (DI) is providing advanced notice of product changes for Instrument Manager (IM).IM versions 8.16.20 and older will reach End of Maintenance (EoM) and End of Sale (EoS) on February 1, 2024.
What does this mean for you?
End of Maintenance End of Maintenance means Data Innovations will no longer provide maintenance releases,...Opening a Support Case with Data Innovations
June 22, 2021 - South Burlington, VT When Data Innovations (DI) Support Engineers review a technical case, they consider data from several tools such as: the Specimen Event Log (SEL), Communications Trace (Comm Trace), Global Configuration, and the Driver Configuration. Providing data from these sources can be beneficial in...